Now Hiring: IT Manager

Job Description for IT Manager
Role Description
Oversee the planning, organization, and execution of all IT functions across office and job site locations including full network support. Provide strategic guidance to management on system upgrades, offering cost-benefit analysis to support informed decision-making. Collaborate with leadership to establish and manage the annual IT budget. Ensure system users receive comprehensive support, optimizing efficiency and effectiveness in daily operations.
Key Responsibilities
- Maintain the IT system for the Company including all hardware, software, and peripheral equipment
- Provide hands-on support for troubleshooting complex technical issues and system failures
- Maintain network security by keeping virus protection software up to date and implementing best practices
- Track and manage hardware and software licenses, maintenance records and assignment of items to employees
- Ensure a reliable backup process is in place and functioning effectively
- Maintain internet services and wi-fi throughout the offices and on job sites to maintain seamless connectivity
- Provide strategic recommendations to management on hardware and software needs and prepare a budget for all IT function needs
- Maintain vendor contacts associated with software, hardware and any IT related services
- Oversee and maintain the company’s help desk operations, ensuring timely support and resolution for team members across all departments
- Document IT function policy and procedures including a disaster recovery plan
Qualifications
- Bachelor’s degree in Information Technology, Computer Science or a related field
- Proven experience in IT leadership with hands-on technical expertise
- Strong knowledge of network administration and cloud solutions
- Excellent communication and leadership skills
- Proficiency in Microsoft Multi-server network environment, Cisco networking, Microsoft Office 365, Operating system/system software, VMware Vsphere, Firewalls, VPN
Benefits Package
- Vacation, Holiday, and Sick Pay
- Health, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Life Insurance
- Continuing Education Assistance
Job Location
Burlington, Iowa, corporate headquarters.
To Apply
Call or text Brandi Marshall at (319) 753-8785, or email her your resume at bmarshall@carlanelsonco.com
Carl A. Nelson & Company is an EEO employer MFVet/Disabled.